Thank you for giving us an opportunity to serve you.

Service Charges & Terms 
Customer pays    Call out fee + Labour + parts + GST

Call out fee ( distance from East Tamaki)
Onsite call out fee           00 - 20km - $40
Onsite call out fee           21 - 50km - $50
Onsite call out fee          over 50km - $60

Labour
Clean up Service: 
Small/Basic Faxes: $45 Flat Rate
Plain Paper & above: $60 Flat Rate
Repairs: 
Thermal Faxes, Inkjet/Dot Matrix Printers: $60flat rate,  min charge $30
Plain Paper Faxes, Laer Printers, Computers: $70flat rate,  min charge $40
Laptops, Network : $90 flat rate ,  min charge $40

If No fault is found :  minimum charge applies
 If machines are not fixed : No labour charge, only call out fee applies

Parts:  Technician will quote price

Warranty 
Repair labour     :  2 months  labour for the same fault 
Clean up labour  : 7 days
Parts warranty   :  6 months parts warranty

Book the Service Call
 

Please kindly fill in the form below.                                                       Check the charges again

What level of Service request    Urgent Service     Service   Complain    Suggestion
What type of machine              Other:

Enter the description of fault or complain in the space provided below.

Customer Name

Company
Telephone No
Address
Preferred day & time
Service call booking time will be confirmed by the next available Service Engineer.  Payment term is COD unless account holders or prearranged with the office